Website Migration
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Q: What does the website migration service entail? Will my site be secure?
A: The web site migration service that we are offering is free of cost (to a certain extent). We will move your site(s) to our top–tier cloud hosting platform without you needing to do anything. We know from experience that swapping hosting providers can result in lost information and undesired downtime. This is why we’ll accomplish all that for you for free!We have highly capable administrators whose chief task is to ensure that your web site performs precisely as it did on your former hosting platform. Our administrators are experts in migrating custom–made websites, as well as websites that are based on popular web applications such as Joomla™ and WordPress.
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Q: How much time will the website migration process take?
A: There are many aspects to consider – the total number of files, the physical size of the database, the complexity of the site itself and the current workload of our website migration professionals, etc. Having said that, we do our very best to perform all website migrations in a 48–hour window. Smaller–sized sites are transferred much faster – usually within 24 hours.
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Q: Do you require anything from me before you start transferring my website?
A: We don’t need any sensitive info. We’ll require, however, the login information for your current hosting account as well as the name of the site that you need to move.
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Q: I give you access to delicate data. How can I be sure that you won’t abuse it?
A: In order for us to start the transfer of your hosting account, you must first open an account with us. Opening an account with us requires that you to share the very same details you have provided to your previous web hosting provider. We’ve also got an extremely rigorous Privacy Policy, which specifies how sensitive info is handled.
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Q: Will there be any outage for my web site?
A: Your website will continue to work just like it did before with your old web hosting provider. Once we have finished the transfer, your web site will be configured to work on our web hosting platform and we will alert you to preview it. If it is working properly, all you will have to do is edit the name server records corresponding to your domain name. Your website will be migrated over to us without any downtime whatsoever.
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Q: Will my old web hosting provider need to provide any information/assistance?
A: Nah. Aside from your login credentials for the Control Panel, we will not need anything. We will never contact your web hosting provider. They won’t know anything about the transfer either.
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Q: Which hosting providers can you migrate website content from?
A: We can migrate your site from any web hosting provider or any Linux–driven web hosting platform on condition that we can receive access to the Control Panel and there is FTP access available.The only websites that we’re unable to migrate are those based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.