Should you ever experience a problem with your site and be unable to deal with it yourself, ask the respective hosting provider’s customer care team to assist you to get the website back online. A timely solution would be the most optimal scenario, but lots of companies respond within twenty four hours or even more, all the more so if you’re doing business with a reseller. Even if the problem can be quickly solved, your site may not work properly or may not be reachable at all for an extended period, so you may lose potential customers since it is rather unlikely that anybody would ever revisit a website that’s broken. Because of this, you need to make sure not only that you can reach your hosting company, but also that they can answer and help you in a well-timed manner. If an application update does not proceed as planned or you erase something unintentionally, for example, the site must be fixed quickly in order to avoid lengthened downtime.